Welcome to our vehicle subscription service. Please review these Terms and Conditions (Terms) carefully, as they govern your access to and use of the subscription service provided by FlexRide (we, our, or us). By enrolling in and using the service, you (you, your, or Subscriber) agree to be bound by these Terms.
1. Subscription Eligibility
To subscribe, you must:
- Be at least 18 years of age.
- Hold a valid driver's license.
- Provide all required documentation and pass an Identity Verification, Driving History evaluation and credit check.
- Agree to all terms within this agreement.
2. Subscription Services
FlexRide
provides access to a fleet of pre-owned vehicles through a flexible subscription service. This service includes:- Access to a selected vehicle for personal use.
- Maintenance.
- Subscription management through our online portal.
FlexRide reserves the right to change the vehicles available within the fleet at its sole discretion and recall the use of its vehicles at any time if a Subscriber is found in violation of the Terms of this agreement or a suitable replacement vehicle is provided at the time of recall.
3. Access Fee and Subscription Payment
You agree to pay a one-time Access Fee, valid for one or two years, and a recurring Subscription Fee in accordance with your selected plan. All payments must be made through the online payment portal.
Access Fee includes:
- Access to the FlexRide Subscription Fleet.
- Coverage of all wear-and-tear items not associated with negligence.
- Scheduled maintenance.
- Required service.
Subscription Fees include:
- Personal use of the vehicle.
Failure to make scheduled payments may result in suspension or termination of your subscription.
4. Term and Termination
The term of your Access shall be either one or two years in accordance with your agreement. Each year of Access shall consist of six-month subscription cycles. The term of your Access shall continue regardless of whether you are in an active subscription.
Termination by Subscriber:
- You may terminate (Cancel) your subscription at any time by providing notice through the online portal or by contacting us directly. At the time of termination, there is no refund of your Access Fee intended or implied.
Termination by FlexRide:
- We may terminate your subscription for any reason, including but not limited to breach of these Terms, failure to maintain eligibility, or non-payment.
Upon termination, you must return the vehicle in good condition, subject to normal wear and tear, at a location designated by FlexRide.
5. Vehicle Use Restrictions
You agree to:
- Use the vehicle only for lawful personal use.
- Not permit any unauthorized drivers to operate the vehicle.
- Comply with all traffic laws and parking regulations.
You may not use the vehicle for:
- Commercial purposes (rideshare, delivery, etc.).
- Off-road driving.
- Towing or transporting hazardous materials.
6. Insurance
You are required to obtain and maintain minimum insurance coverage for your vehicle and each permitted driver in accordance with the regulations of the state of Hawaii, including but not limited to No Fault, Liability, Comprehensive, and Collision coverage. You are responsible for any deductible amount in the event of a claim.
7. Maintenance and Repairs
FlexRide will provide routine maintenance and repairs necessary due to normal use. You agree to:
- Promptly report any damage or mechanical issues.
- Not perform or authorize repairs without prior approval.
You are responsible for any damage resulting from misuse or negligence.
8. Vehicle Condition and Return
You must return the vehicle:
- In clean condition.
- Free of personal belongings.
- With all original equipment (keys, manuals, etc.).
You are responsible for any damage beyond normal wear and tear, as determined by FlexRide upon inspection.
9. Limitation of Liability
FlexRide is not liable for:
- Loss of use of the vehicle.
- Loss of or damage to personal property.
- Indirect, incidental, or consequential damages.
Our total liability is limited to the amount paid by you under this agreement.
10. Changes to Terms
FlexRide reserves the right to modify these Terms at any time. Updated Terms will be posted through the online portal. Your continued use of the service constitutes acceptance of the revised Terms.
11. Governing Law
These Terms are governed by the laws of the State of Hawaii.
Contact Information
FlexRide
45-568 Kamehameha Hwy
Kaneohe, HI 96744
Phone: (808) 797-2043
Email: subscribe@kingwindward.com